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Easy Ways to Order

UK Customers  

Tel: 0800 28 27 28

We have 6 trade Customer Support lines ensuring instant access for you. To make ordering easier please remember to:

  • Always have your Trust Media Distribution account number to hand.
  • Clearly quote ISBNs or product codes as appropriate and quantities required.

Opening Times:
Monday, Wednesday, Thursday, Friday 8:30am - 5:30pm
Tuesday 9:30am - 5:30pm


If you would like to order online and already have an account with us please access the link from the home page.   If you do not have a login and password contact our Call Centre by e-mail or phone.  We also offer the many options shown below.   If you are a bookseller and do not currently hold an account with us then please visit our new accounts section.


Fax: 0800 28 25 30

Dedicated fax terminals, 24 hours a day, 7 days a week.

To place orders by e-mail, please e-mail us with your account number, shop name and a list of ISBNs or product codes with title and required quantity.


Spreadsheet

Orders of any size can be compiled on an Excel spreadsheet containing your account number, shop name and a list of ISBNs or product codes with title and required quantity, and sent to salesline@tmdistribution.co.uk.


Backorders

Backorders (dues) can be recorded for most out-of-stock items and, once available, will be despatched with your next Trust Media Distribution order.   Please record backorders where appropriate so we know you require an item, and we will order more in for you as soon as is possible.   Trade discounts apply to backorders as normal.

Post

We can accept postal order, cheque and card payments for orders. Postal orders and cheques payable to Trust Media Distribution.   Please send orders with your account number, shop name and a list of ISBNs or product codes with title and required quantity to:

  • Trust Media Distribution, Call Centre,
  • PO Box 300, Kingstown Broadway,
  • Carlisle, Cumbria, CA3 0QS


SyneRgi

The SyneRgi software is a an efficient and low cost retailer tool allowing orders to be placed electronically and contains an effective stock control system.   For further information see here.

EDI

Trust Media Distribution can trade electronically. For further information see Technical Services.


Same Day Despatch - Orders Placed as late as 4pm

We will despatch your order the same day if your order is placed by phone, fax or e-mail before 2.30pm.   Orders placed electronically, on the website or by SyneRgi, for example, will also be dispatched same day if placed before 4pm.

Overseas Customers  

Tel: +44 (0) 1228 611 789

We have 6 trade Customer Support lines ensuring instant access for you. To make ordering easier please remember to:

  • Always have your Trust Media Distribution account number to hand.
  • Clearly quote ISBNs or product codes as appropriate and quantities required.

Opening Times:
Monday, Wednesday, Thursday 8:30am - 5:30pm
Tuesday 9:30am - 5:30pm
Friday 8:30am - 4:15pm


If you would like to order online and already have an account with us please access the link from the home page.   If you do not have a login and password contact our Call Centre by e-mail or phone.  We also offer the many options shown below.   If you are a bookseller and do not currently hold an account with us then please visit our new accounts section.


Spreadsheet

Orders of any size can be compiled on an Excel spreadsheet containing your account number, shop name and a list of ISBNs or product codes with title and required quantity, and sent to european.sales@tmdistribution.co.uk (within the European Union) or international.sales@tmdistribution.co.uk (outside the European Union).


Post

We can accept postal order, cheque and card payments for orders.   Postal orders and cheques payable to Trust Media Distribution.  Please send orders with your account number, shop name and a list of ISBNs or product codes with title and required quantity to:

  • Trust Media Distribution, Call Centre,
  • PO Box 300, Kingstown Broadway,
  • Carlisle, Cumbria, CA3 0QS, United Kingdom

To place orders by e-mail, please e-mail us with your account number, shop name and a list of ISBNs or product codes with title and required quantity.


Fax: +44 (0) 1228 598 103

Dedicated fax terminals, 24 hours a day, 7 days a week.

Backorders

Backorders (dues) can be recorded for most out-of-stock items and, once available, will be despatched with your next Trust Media Distribution order.   Please record backorders where appropriate so we know you require an item and we will order more in for you as soon as is possible. Trade discounts apply to backorders as normal.


SyneRgi

The SyneRgi software is a an efficient and low cost retailer tool allowing orders to be placed electronically and contains an effective stock control system. For further information see here.

EDI

Trust Media Distribution can trade electronically. For further information see Technical Services.

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