Easy Ways to Order

UK Customers
We have 6 trade Customer Support lines ensuring instant access for you. To make ordering easier please remember to:
- Always have your Trust Media Distribution account number to hand.
- Clearly quote ISBNs or product codes as appropriate and quantities required.
Opening Times:
Monday, Wednesday, Thursday, Friday 8:30am - 5:30pm
Tuesday 9:30am - 5:30pm
If you would like to order online and already have an account with us please access the link from the home page. If you do not have a login and password contact our Call Centre by e-mail or phone. We also offer the many options shown below. If you are a bookseller and do not currently hold an account with us then please visit our new accounts section.
Dedicated fax terminals, 24 hours a day, 7 days a week.
To place orders by e-mail, please e-mail us with your account number, shop name and a list of ISBNs or product codes with title and required quantity.
Orders of any size can be compiled on an Excel spreadsheet containing your account number, shop name and a list of ISBNs or product codes with title and required quantity, and sent to salesline@tmdistribution.co.uk.
Backorders (dues) can be recorded for most out-of-stock items and, once available, will be despatched with your next Trust Media Distribution order. Please record backorders where appropriate so we know you require an item, and we will order more in for you as soon as is possible. Trade discounts apply to backorders as normal.
We can accept postal order, cheque and card payments for orders. Postal orders and cheques payable to Trust Media Distribution. Please send orders with your account number, shop name and a list of ISBNs or product codes with title and required quantity to:
- Trust Media Distribution, Call Centre,
- PO Box 300, Kingstown Broadway,
- Carlisle, Cumbria, CA3 0QS
The SyneRgi software is a an efficient and low cost retailer tool allowing orders to be placed electronically and contains an effective stock control system. For further information see here.
Trust Media Distribution can trade electronically. For further information see Technical Services.
We will despatch your order the same day if your order is placed by phone, fax or e-mail before 2.30pm. Orders placed electronically, on the website or by SyneRgi, for example, will also be dispatched same day if placed before 4pm.
Overseas Customers
We have 6 trade Customer Support lines ensuring instant access for you. To make ordering easier please remember to:
- Always have your Trust Media Distribution account number to hand.
- Clearly quote ISBNs or product codes as appropriate and quantities required.
Opening Times:
Monday, Wednesday, Thursday 8:30am - 5:30pm
Tuesday 9:30am - 5:30pm
Friday 8:30am - 4:15pm
If you would like to order online and already have an account with us please access the link from the home page. If you do not have a login and password contact our Call Centre by e-mail or phone. We also offer the many options shown below. If you are a bookseller and do not currently hold an account with us then please visit our new accounts section.
Orders of any size can be compiled on an Excel spreadsheet containing your account number, shop name and a list of ISBNs or product codes with title and required quantity, and sent to european.sales@tmdistribution.co.uk (within the European Union) or international.sales@tmdistribution.co.uk (outside the European Union).
We can accept postal order, cheque and card payments for orders. Postal orders and cheques payable to Trust Media Distribution. Please send orders with your account number, shop name and a list of ISBNs or product codes with title and required quantity to:
- Trust Media Distribution, Call Centre,
- PO Box 300, Kingstown Broadway,
- Carlisle, Cumbria, CA3 0QS, United Kingdom
european.sales@tmdistribution.co.uk
Non-EU e-mail:
international.sales@tmdistribution.co.uk
To place orders by e-mail, please e-mail us with your account number, shop name and a list of ISBNs or product codes with title and required quantity.
Dedicated fax terminals, 24 hours a day, 7 days a week.
Backorders (dues) can be recorded for most out-of-stock items and, once available, will be despatched with your next Trust Media Distribution order. Please record backorders where appropriate so we know you require an item and we will order more in for you as soon as is possible. Trade discounts apply to backorders as normal.
The SyneRgi software is a an efficient and low cost retailer tool allowing orders to be placed electronically and contains an effective stock control system. For further information see here.
Trust Media Distribution can trade electronically. For further information see Technical Services.